Customer Service


Help is a click (or call) away. Before you reach out to us, read through our FAQs for answers to common questions.
Fresh Wave products go way beyond being an air freshener. Fresh Wave doesn't cover up odors with harsh chemicals or synthetic fragrances like competing products do. Instead, Fresh Wave removes odors completely. In fact, you could say we are the healthy alternative to air fresheners!
Fresh Wave uses a combination of nature and science to eliminate odors. The science works like this: All odors are chemical compounds Fresh Wave products break apart the chemical bonds between odor molecules and make new compounds These new molecules don't have a smell (odors gone!) The simple part is knowing you're using a safe, natural odor remover that's been tested by experts and proven effective by users.
We use simple, pure, and natural ingredients: water, food grade surfactant, and a proprietary blend of natural plant oils including lime, pine needle, aniseed, clove, and cedarwood, among others. (See the full list of ingredients.) But what will really make you smile is what's not in Fresh Wave. None of our products have any harsh chemicals, synthetic fragrances, or alcohol, and they're 100% phthalate-free. What's more, two of our products (Fresh Wave Spray and Fresh Wave Gel) have even been recognized by the EPA as Safer Choice products for using more health-conscious, earth-friendly ingredients.
See all FAQ

Sellers & Wholesalers

Interested in becoming a wholesaler? Fill out our wholesale request form and we’ll get back to you.

Still Need to Connect?

Contact us through the online form below. Or if it’s urgent, call us at 1-800-998-6367. Our customer service team is available to answer you during our business hours: Monday - Friday 8 a.m. - 5 p.m CT.

Call Us

1-800-998-6367 Mon - Fri, 8am - 5pm CT